Privacy Policy

1. INFORMATION TO THE USER

Who is responsible for the processing of your personal data?

BEHONEY S.COOP. is the CONTROLLER of the USER's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).

Why do we process your personal data and why do we do it?

Depending on the form where we obtained your personal data, we will treat it confidentially to achieve the following purposes:

In the Comments form

  • Moderate and publish opinions on a publication on the website.
    (with the consent of the data subject, 6.1.a GDPR)

In the E-commerce form

  • Manage your online purchase or order, process payment, and proceed with shipping or activation, based on the general terms and conditions.
    (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Manage, maintain, improve or develop the services provided.
    (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Conduct satisfaction and quality surveys.
    (for the legitimate interest of the controller, art. 6.1.f GDPR)

In the User Registration form

  • Manage the user's account to provide personalized access to the website and the interactive services it offers.
    (with the consent of the data subject, 6.1.a GDPR)

In the Contact form

  • Respond to queries or any type of request made by the user through any of the contact forms made available on the controller's website.
    (for the legitimate interest of the controller, art. 6.1.f GDPR)
  • Conduct statistical analysis and market research.
    (for the legitimate interest of the controller, art. 6.1.f GDPR)

In the Reservations form

  • Make reservations at the responsible establishment.
    (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Sending commercial advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, to clients, that enables commercial communications regarding products or services that are similar to those initially contracted with the client (Article 21.2 LSSI).
    (for the legitimate interest of the controller, art. 6.1.f GDPR)

 

In the Availability form

  • Notify of availability at the establishment of the person in charge.
    (for the execution of a contract or pre-contract, 6.1.b GDPR)
  • Sending commercial advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, to clients, that enables commercial communications regarding products or services that are similar to those initially contracted with the client (Article 21.2 LSSI).
    (for the legitimate interest of the controller, art. 6.1.f GDPR)
  • When the product is available, along with the availability notification of the requested product, you will be sent a discount coupon valid for the requested product.

How long will we keep your personal data?

They will be retained for no longer than necessary to maintain the purpose of the processing or for as long as legal requirements dictate their safekeeping. When no longer necessary, they will be deleted with appropriate security measures to ensure the anonymization of the data or their complete destruction.

To whom do we provide your personal data?

No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the processing, to our providers of services related to communications, with whom the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights that assist the USER are:

  • Right to withdraw consent at any time.
  • Right to access, rectify, transfer, and erase your data, as well as to restrict or oppose its processing.
  • The right to lodge a complaint with the supervisory authority (www.aepd.es) if you believe the processing does not comply with current regulations.

Contact information to exercise your rights:

BEHONEY S.COOP.. Carril Isidoros 1 Bajo, – 30165 Rincón de Seca-Murcia (Murcia). E-mail: behoney@behoney.es

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

By ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly, freely and unequivocally accept that their data are necessary for the provider to process their request, and that the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is true and is responsible for communicating any changes to them.

The CONTROLLER informs you that all data requested through the website is mandatory, as it is necessary to provide the USER with an optimal service. If not all data is provided, there is no guarantee that the information and services provided will be fully tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them.

For more information about privacy guarantees, you can contact the CONTROLLER through BEHONEY S.COOP.. Carril Isidoros 1 Bajo, – 30165 Rincón de Seca-Murcia (Murcia). E-mail: behoney@behoney.es